I do some C# development although I've never actually worked for an IT dept.
A recruiter is trying to get me a job interview with a cable company. He said the service personnel go to a home, install the system, and write up the invoice information on paper invoices. They would like to get away from paper.
I'd like to go to the interview with some suggestions as to how they can go digital. Trouble is I haven't got the foggiest idea. I mean, I doubt the service personnel carry laptops with them? Should the company supply them with laptops?
In this day and age, is there a standard approach to this problem?